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What are the cancellation policies?

The total amount refunded to the guest will depend on the time of the cancellation and the host’s chosen cancellation policy. The refundable amount excludes PandaBed cancellation admin fee of 10% of the total booking amount.


Flexible - 1 day prior
As a guest, you will be refunded 100% of booking amount if you cancel the booking at least 1 day before check-in by 12pm (host's local time). No refund will be given for cancellation received within 24-hours of check-in.
Example:
If you paid a total of $100 and cancel more than 1 day prior to check-in, you will receive a refund of $90.


Moderate - 7 days prior
As a guest, you will be refunded 100% booking amount if you cancel the booking at least 7 days before check-in by 12pm (host's local time). No refund will be given for cancellation received within 7-days of check-in.
Example:
If you paid a total of $100 and cancel more than 7 days prior to check-in, you will receive a refund of $90.


Strict - 14 days prior
As a guest, you will be refunded 50% of the booking amount if you cancel the booking at least 14 days before check-in by 12pm, local time. No refund will be given for cancellation received within 14-days of check-in.
Example
If you paid a total of $100 and cancel greater than 14 days prior to check-in, you will receive a refund of $45 ($100*90%/2) . If you cancel in less than 14 days, you will not receive a refund.


Monthly Rental
There will be a non-refundable first month deposit and 30 day notification for termination of lease agreement.
Example:
If you paid $1500 for a 1.5 month stay and cancel before checking in, you will receive a refund of $500 for the 0.5 month that you did not stay.

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